The main responsibility of managers is to ensure that the work process goes smoothly and that they resolve any issues that may occur between employees. Scheduling conflict is one of the most common problems you will find in most workplaces. This can be a problem for the entire organization, not just among workers. One of the best solutions to this issue is using scheduling software for your business.
Here’s how scheduling software can help to resolve work hour conflicts:
1. Easy Replacements
When an employee is unable to cover a shift due to an emergency, they need to find someone to cover the shift. Traditionally, they will make phone calls to other employees to find someone available to fill the time slot. This is a process that can take hours.
With scheduling software, you can see which employees are free and might be able to fill emergency shift. It’s a much more convenient and effective system for a workshift replacement. Additionally, since every worker can see the work schedule ahead of time, they are able to create a schedule that works for them. This way, everybody can enjoy working hours that suit their preferences.
2. Reduced Scheduling Overlaps
Another common problem that many managers run into is overlapping schedules for employees. This is often a human error which can lead to major issues such as incorrect payroll, overstaffing, or understaffing. With a scheduling app, you can work shifts months ahead of time to make sure you have coverage.
If there are any conflicts you can see and correct them to ensure the scheduling process is much smoother. Some scheduling software also have automatic shift optimizers that can help organize employee shifts in advance. This will help to minimize the confusion between workers, which will make for a more positive work environment as a whole.
3. Minimized Irregular Work Schedules
Many professional workers prefer having predictable work schedules, as that will allow them to plan their time much more effectively. This way, if your workers need to work a second job, they can do so more conveniently. As a manager, it’s important that you balance out productivity, workplace standards, and employee satisfaction.
While it’s good for business if your employees are at maximum capacity at all times, it’s not always viable, as each employee has their own obligations to deal with. When you help your employees by giving them a predictable and manageable working life, they will feel more motivated to work for the organization.
4. Enhanced Labor Forecasting
During some part of the year, you will need more workers on certain projects due to the increased demand. During Black Friday, for example, you may need your retail store to be at maximum capacity to ensure that the shop can handle the increased workload. You can mark these dates in the scheduling software and it will remind you before the date.
This allows you to manage your staff more efficiently, as you will be able to maximize the staff for those specific dates that you need help. The improved forecasting combined with ease of management will allow your business to run more smoothly, which will help to increase sales, minimize complaints, and improve the workplace atmosphere.
5. Improved Conflict Resolution Techniques
Sometimes when you’re managing workers, you see them bicker with one another about who takes specific shifts at particular times. This is something that you can resolve by using scheduling software. You can ask employees for their availability and assign specific shifts to specific employees based on their availability.
If two workers are looking to get assigned to the same shift for next month, you can go back to look at the work history of each person. This allows you to make a better decision as a whole as to who should take those slots, which will help to ensure that it’s less problematic for the entire team.
If you’re looking for a time tracking app with powerful scheduling software built in, Timeero is your best option. Get in touch with us today to see how we can help your business increase profitability and boost profits.