Timeero aims to allow you to manage your mobile workforce twice as well, with half the effort. Our innovative products and services provide time, GPS, mileage, and time-off tracking, as well as scheduling, face recognition, and a mobile app to do it all on the go (“Services”). We deliver our exceptional Services in part, by gathering information about our customers (“Personal Data”).
When you use our Services and interact with us, you trust us with your Personal Data. We want to keep that trust by being transparent about our privacy practices - including how and why we “process” (collect, use, store, manipulate, disclose, transfer and share) your Personal Data. We also want you to understand the choices you have for your Personal Data under various privacy regulations around the world.
We also encourage you to contact us (see “How to Contact Us” below) if you have any questions or concerns. If you have a disability and need this policy provided to you in a different format, please email hello@timeero.com or call customer support at 888-998-0852.
Last Modified: October 21, 2024.
1. the scope of this privacy policy
This Privacy Policy covers our global privacy and information practices and applies to our Services, including our websites (https://timeero.com), applications, marketing efforts, physical facilities, and related services. Please remember that our Terms of Service may also govern your use of our Services. Timeero may process the Personal Data of customers, partners, vendors, employees, applicants, visitors, or other individuals who are affiliated or seeking an affiliation with Timeero (“Individuals”).
This Privacy Policy applies to these Individuals regardless of their geographic location during their interactions with Timeero.Privacy and data protection laws in different countries and regions around the world give individuals certain rights in relation to their Personal Data. We conduct our privacy practices according to this Privacy Policy and the relevant laws of the United States, as well as those in many different countries or regions globally. Timeero encourages you to Contact Us to learn more about your privacy rights and how we collect and use your Personal Data.
2. YOUR RIGHTS AND PREFERENCES
Privacy and data protection laws in different countries and regions around the world give individuals certain rights in relation to their Personal Data. We conduct our privacy practices according to this Privacy Policy and the relevant laws of the United States, as well as those in many different countries or regions globally. Timeero encourages you to Contact Us to learn more about your privacy rights and how we collect and use your Personal Data.
3. TYPES OF INFORMATION WE COLLECT
A. Personal Data You Provide.
- When you interact with us, we may collect Personal Data, such as your name, gender, birthdate, government identification number, shipping/billing address, email address, phone number, device IDs, username and password.
- If Timeero wishes to collect Personal Data from you that is considered Sensitive Personal Data, (e.g., biometric data collected for the purpose of identifying you, data concerning your health, or data revealing your religious, political, or philosophical beliefs, race, ethnicity), we will notify you and request consent before collection. Timeero does not collect Sensitive Personal Data without consent.
- Providing us with some Personal Data may be required in order for you to interact with us or to use our Services.
- You also may provide information that is published or displayed (“posted”) on public areas of websites belonging to Timeero or other third parties, or which may be transmitted to other users of the same (“User Content”). Your User Content is posted on and transmitted to others at your own risk. Timeero is not responsible for the actions of others with respect to your User Content.
- If you work at Timeero or are applying to work at Timeero, Personal Data will be required in order for you to apply for, be considered for and maintain employment with Timeero.
B. Mobile Application Data.
If you download or use our mobile applications(s), we may collect, either through your mobile device or the application itself, your email address, your username, your mobile device identifier, hardware model, operating system version or mobile network information (as well as any additional registration data you provide to us). We may collect geolocation information and language preferences, which may be used for operational and product or service-related purposes, such as to customize information based on your location. We may also collect data related to your interaction with our mobile applications, crash data, performance data and other diagnostic data.
C. Personal Data from Third Parties.
- If you interact with Timeero through a third party, we may receive Personal Data from that third party when you have consented for them to share it with us.
- We may use third party services to supplement, validate or increase the accuracy of Personal Data that you give to Timeero.
- The Personal Data that you share with third parties is not controlled by Timeero or covered by our privacy practices. We encourage you to review third party policies and privacy settings so that you understand how the Personal Data you share with them may be used or shared with others.
D. Automatic Functional Information.
We may automatically collect some usage information when you interact with us. For instance, we use cookies and other tracking technologies to automatically collect technical information, such as URL, cookie data, IP address, device type, unique device IDs, device attributes, network connection type (e.g., WiFi, 3G, LTE, Bluetooth) and provider, network and device performance, browser type, language, operating system, and products and services information.
E. Derived Information.
Timeero may use information we have about you to draw inferences and we may then use those inferences to gain a more complete understanding of your preferences. We use preference data in order to offer you potential choices, make recommendations, or to alert you to products or services that may be of interest to you.
F. Children’s Information.
Timeero Services are intended for and directed to adults, not children. If you are under 18, do not supply any Personal Data to any Timeero website for the purposes of purchasing or using a product or service. If you are under 18 and wish to purchase a Timeero product or use our Services, please ask your parent or guardian to handle these transactions for you. If you are aware that we have unintentionally collected information from someone who is underage, please notify us immediately by sending an email to hello@timeero.com.
4. HOW WE USE YOUR INFORMATION
Unless we specifically disclose otherwise, you understand that we may use any of your collected Personal Data for any of the purposes described in this Policy (as permitted by applicable law), including:
A. For Account Registration and Servicing.
- We may use your Personal Data to create, maintain, supplement, service, change or delete your customer account with us.
- If you have a customer account with us, we may collect certain Personal Data for security purposes in order to verify your authorized access to your account with us.
- We may use your Personal Data to resolve customer service questions you may have about our Services and to follow up with you about your experience.
B. To Communicate with You.
We may use your Personal Data to communicate with you about our Services and to share offers for third party products and services that we think you may find useful.
C. To Improve and Develop New Products and Services.
- We may use your Personal Data to personalize your interactions and experiences with us.
- We may use your Personal Data to improve the quality of and to develop new products and services.
- We may use any information you give to us in surveys or other forms of feedback.We may combine your information with that from other customers in order to better understand our products and services and how we may improve them.
D. To Provide Our Services and Operate Our Business.
- We may use your information to operate our business, including fulfilling your requests, providing you with technical or customer support, and to help us protect our business and our Services, including to combat fraud and protect your information.
- We may conduct research using your information alone or in combination with that of other customers. When we share that information outside of Timeero for research, academic, marketing or promotional purposes, we do so in an aggregated or de-identified way such that no individual person is identifiable.
5. HOW WE SHARE YOUR INFORMATION
A. Third Party Service Providers.
With your permission or at your direction, we may disclose, share or sell your Personal Data with third party service providers who we contract with to help us provide our Services and operate our business. For example, your personal data may be shared when you authorize a third party application to access your account. We share Personal data to fulfill your requests, provide you with technical or customer support, and to help us protect our products and services, including to combat fraud and to protect your information.
B. Information Sharing Between Timeero Entities.
This Privacy Policy applies to all of your interactions with Timeero, regardless of geography, corporate entity, or brands, meaning that your information is shared with and among our affiliates and subsidiaries. Except where prohibited by law, regulation, or a contractual obligation, we share your information across Timeero to support our business operations, to enhance your experiences with our Services, to improve your interactions with us, and to help detect and prevent fraud. When we share information between Timeero entities, we do so with your consent and using adequate technological and data minimization and localization measures to safeguard Personal Data during collection, processing, and transfer.
C. Following the Law and Protecting Timeero.
We may share your information with courts, law enforcement or regulatory agencies, or other government bodies when we have a good faith belief we are required or permitted to do so by applicable law, regulation, or legal process. We may also disclose your information if we believe it is appropriate to enforce our Terms of Use, to protect the rights, property or safety of Timeero and our products and services, or to protect or assist others as required by law or contract.
D. Sale of Our Business.
If we sell, merge, or transfer any part of our business, information about you may be shared, sold or transferred as part of that transaction. We may also share your information with current or future corporate parents, subsidiaries or affiliates.
E. With your Consent.
Other than as set out above, we may also share your Personal Data and your information for other purposes with your consent or at your direction.
6. DATA TRANSFERS AND PRIVACY SHIELD
Timeero is based in and conducts its business within the United States. We have adopted a broad view on privacy with the intent of providing our customers with strong privacy rights regardless of where they reside geographically. We have attempted to recognize and implement high standards for privacy rights compliance and our use of terminology in this Privacy Statement should be interpreted to reflect that intent. Timeero has taken appropriate measures to ensure that your Personal Data is safeguarded when it is being transferred, processed, or stored by us or our authorized affiliates.
Where permitted by applicable law, we may transfer, process or store your Personal Data in any geographic region where we have facilities, business operations, affiliates, or in which we engage service providers. By using Services, you consent to the transfer of your Personal Data to, and the processing and storage of your Personal Data in geographies outside of your place of residence or the point of collection.
Please Contact Us to learn more about your rights with respect to data transfers and to request access to, limit the use of, or limit the disclosure of, your Personal Data. If you make a request that involves Personal Data, you will need to provide certain authentication and verification information in order for us to respond to your request.
7. Connecting with third parties
Timeero may work with third parties to enhance your experience.In your interactions with us, it may be necessary for us to sync, link or connect your information with third parties, including providing Personal Data necessary to identify or authenticate your requested interactions. Your consent for these interactions will be required by us, by the third party, or by both. We encourage you to review the privacy practices of any third party that you choose to share your Personal Data with, as we are not responsible for the privacy practices of third parties.
8. managing your data and privacy
A. Managing Marketing Communications From Us.
We will honor your choices when it comes to receiving marketing communications from us. If you have received marketing communications from us that you no longer wish to receive, you may:
- Contact Us or adjust your customer account settings to manage your preferences regarding your Personal Data and your interactions with Timeero.
- If you have received electronic promotional communications from us and no longer wish to receive them, click the “unsubscribe” link in the promotional communication you received.
- For SMS messages, reply "STOP" or follow the instructions in the message or settings to discontinue the communications.
- If you are receiving push notifications from us to your mobile device and no longer wish to receive these types of communications, you may turn them off at the device level.
- Remember that even if you choose not to receive marketing communications from us, we will continue to send you mandatory service or transactional communications, or communications related to the safe use of our Services.
- If you do not have an account with us, and you wish to adjust your preferences regarding your Personal Data and your interactions with Timeero, you may contact us, or use the self-help tools we make available for you on our website or in your account.
B. Cookies and Similar Tracking Technologies.
We may use and allow others to use cookies, web beacons, pixels, local shared objects, device identifiers, and other similar technologies ("Cookies”) to collect information about you. We use this information to improve your experiences when you interact with us. You have control over some of the data we collect from Cookies and how we use it. You may learn more about Cookies and how to manage them at https://www.allaboutcookies.com.
Please note that even if you elect not to enable Cookies or interest-based advertising, you may still receive advertisements, they just won't be tailored to your interests. Also, if you elect to receive Cookies and later delete your Cookies, use a different browser or buy a new computer, you may need to renew your choices.
C. Do Not Track.
Like most other companies, we are not currently configured to respond to browser "Do Not Track" signals because, at this time, no formal "Do Not Track" standard has been adopted.
D. Social Media Features.
Timeero or our authorized third parties may use social media features to gather certain information about you. These features may collect your IP address, log which page you are visiting, and may set a cookie to enable the feature to function properly. Your interactions with these social media features are governed by the privacy policies and practices of the providing company.
9. DATA RETENTION AND YOUR ACCESS RIGHTS
Timeero retains and uses your information in accordance with and as permitted by applicable law and regulations:
- We will retain your information as long as necessary to serve you, to maintain your account for as long as your account is active, or as otherwise needed to operate our business.
- When you close your account, we may continue to communicate with you about our Services, give you important business updates that may affect you, and let you know about products and services that may interest you, unless you have elected to not receive marketing communications from us.
- We may also continue to use some of your information for business purposes and to improve our offerings or in some cases to develop new ones.
- We will retain and use your information as required by applicable regulations and Timeero's records and information management policies to comply with our legal and reporting obligations, resolve disputes, enforce our agreements, complete any outstanding transactions and for the detection and prevention of fraud.
A. Responses from Timeero.
We respond to all requests from individuals regarding the exercise of their data protection rights in accordance with applicable data protection laws.
Your data protection rights may vary depending on the country or region in which you are located, but generally include:
- Accessing, correcting, updating, or requesting deletion of your information;
- Objecting to or asking us to restrict the processing of your information;
- Requesting the portability of your information and providing the same in a timely manner and at no charge;
- Electing whether or not to receive marketing communications from us;
- Withdrawing your consent at any time for us to collect, process, store, or share your information (noting that such withdrawal will not affect the lawfulness of any processing that we conducted prior to your withdrawal, nor will it affect otherwise lawful processing or storage).
B. Data Controller.
Timeero is considered to be a “controller” of your information under many applicable data privacy regulations as we collect and use your information. Other entities may also act as controllers of your information and you should contact them if you have any questions about how they use your information.
10. SECURITY OF YOUR INFORMATION
Keeping your Personal Data safe is important to us. We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure.
At Timeero we:
- Constantly work to review and update our security practices to implement accepted best methods to protect your Personal Data.
- Comply with applicable laws and security standards by storing Personal Data on our secure servers behind firewalls.
- Transmit, store, protect, and access your sensitive Personal Data in compliance with the industry data security standards. Payment transactions are encrypted using SSL or other encryption technology, or will use our third party payment processors, who will use appropriate security procedures.
- Train applicable employees and contractors on data privacy and require them to safeguard your data.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to our Services (such as our websites or your customer account), you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas, like message boards or social media.
Unfortunately, the transmission of information via the internet is not completely secure. We use industry standard security protocols and measures to protect your Personal Data. Regardless of how much we work to protect your privacy, we cannot guarantee its security during transmission to us. Any transmission of your information to us is at your own risk. Timeero is not responsible for circumvention of any privacy settings or security measures.
Timeero is based in and conducts its business from the State of Arizona in the United States. We respect privacy rights and endeavor to adopt robust data protections under the relevant laws of the United States and from where we engage in our interactions with you.
Controlling Law:
We include this additional information to inform individuals who interact with us that we have adopted internal policies and implemented measures to ensure that applicable legal requirements are met and that your Personal Data is processed with respect and care using the appropriate technology and safeguards. Our internal policies and measures comply with the California Consumer Privacy Act of 2018 (“CCPA”), and as of January 1, 2023 the California Privacy Rights Act of 2020 (“CPRA”). For purposes of this Privacy Policy and this section, the terms Personal Data and personal information are used interchangeably.
Managing your Data:
Timeero may collect, process, store and disclose, including sell your personal information, for a disclosed business purpose or with your consent. If consent is required for us to process your personal information, you may withdraw or modify such consent at any time by contacting us.
When we disclose personal information for a business purpose, we endeavor to execute contracts that describe the purpose and require the recipient to both keep that personal information confidential and not use it for any other purpose.
In the preceding twelve (12) months, Timeero has disclosed the following categories of personal information for a business purpose:
- Contact information that includes identifiers such as your first and last name, business entity name, e-mail address and telephone number.
- Financial information (account or credit card numbers).
- Demographic information (address, age, or income level).
- Other unique identifiers such as your tax ID number, IP addresses, geolocation data.
- Internet or other similar network activity, including but not limited to, browsing history, search history, activity history, informational materials from our websites, location data, logs, language, date and time of access, frequency, http response code, and other communication data or information regarding your interaction with us.
- Commercial information, including our Services with which you interact, including historical or trend information and inferences or profiling information created therefrom.
You have the right to:
-Request access to your personal information as it is processed or stored by us.
- Correct or delete your personal information that we hold, unless Timeero is legally required to retain it.
- Restrict or object to our processing of your personal information.
- Object to the sale of your personal information
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your request, we may disclose to you:
- The categories of personal information we collected about you.
- The categories of sources and third parties for the personal information we collected about your business or commercial purpose for collecting or selling that personal information.
- The categories of third parties with whom we share that personal information.
- The specific pieces of personal information we collected about you (also called a data portability request).
- We will respond to properly submitted and verified requests for access, disclosure, deletion, correction, or objection within 45 days.
- Please Contact Us for more information or to exercise a request regarding your data privacy rights. If you are concerned with Timeero’s compliance with your privacy rights and your Personal Data (personal information) you may also contact your State’s Attorney General’s Office or other relevant data protection authority.
From time to time we may change or update this Privacy Policy. We reserve the right to make changes or updates at any time and without prior notice to you.
If we make material changes to the way we process your Personal Data, we will provide you notice by posting the most current version of this Privacy Policy on our website and we may also advise you of changes via our Services or by other communication channels, such as by email, newsletters or community post. Please review any changes carefully.
If you object to any changes, your only recourse is to stop using our Services and close your accounts. All changes to our Privacy Policy are effective immediately upon posting and your continued interaction with us or your use of our Services after a posting of an updated Privacy Policy constitutes your consent to all changes.
If you have questions or comments about this Privacy Policy, you may contact us by email, telephone or direct mail.
A. Via Email: hello@timeero.com
B. Via Telephone: 888-998-0852
C. Via Direct Mail: Timeero 3377 S. Price Rd Ste. 2050,
Chandler, AZ 85248
