Accurate billing is important for any business. But billing processes can be incredibly challenging if you’re managing a mobile workforce.
This is where Timeero’s segmented tracking comes in handy.
This article explores how segmented tracking technology will help you bill clients accurately, improve client relationships, and boost overall workplace efficiency.
To understand what segmented tracking is, we first need to understand what it is not.
Most businesses use traditional time tracking methods that require employees to manually log their hours. However, companies that use this method are running into fraudulent time entries and payroll errors.
Segmented tracking reduces and eliminates billing inaccuracies by automating your company’s time and attendance tracking processes. Segmented tracking technology uses GPS to track employees’ locations throughout the day, and divides their multi-stop driving routes into individual segments based on the stops taken.
The segmented tracking timeline shows a detailed breakdown of employees’ daily activities and whereabouts, providing verifiable evidence which can be used to settle client disputes and issue accurate billing.
Timeero’s segmented tracking technology is activated once your employees begin driving. Each stop that drivers make is recorded on the segmented tracking timeline automatically and is available for viewing in real time.
We’ve highlighted the basics of how segmented tracking works in our short Youtube video found below. Be sure to check it out!
1. Employees clock in. Employees simply clock in once at the start of their shift through a mobile app on their smartphone or tablet.
2. Automatic tracking. Employees’ locations are tracked through GPS technology once driving speeds reach a predefined threshold. Tracking apps that use segmented tracking technology will then divide driving routes into segments as workers make stops.
3. Detailed timeline. A detailed timeline of employee activity is generated from the GPS data, showing the time spent at each location as well as arrival and departure times.
4. Accurate billing. Together, the timeline and GPS driving history can be used to generate invoices for your clients, reflecting the actual time employees worked on projects.
There are many reasons we could list for why you should use Timeero’s segmented tracking. But, we thought for the sake of time, we would highlight the key benefits that segmented tracking provides.
Segmented tracking allows you to bill clients for the time your employees actually spent working on company projects. Using segmented tracking as a time tracking solution for billing helps prevent disputes over potentially inflated hours.
Segmented tracking provides your clients with clear and detailed invoices that outline exactly how their money was spent. With this level of transparency, you can continue to build trust and strengthen your client relationships.
Segmented tracking streamlines your workflow and optimizes productivity, freeing up your time to focus on more important tasks.
Segmented tracking technology provides valuable insights into how your employees are spending their time. The segmented tracking timeline can be used to evaluate how much time your workers are spending with individual clients or completing company projects. You can use this data to identify potential bottlenecks, streamline business processes, and improve project management.
By automatically tracking employee time and location, you encourage responsible time management and reduce the likelihood of your employees engaging in unproductive activities. Your business will benefit from a more engaged and productive workforce.
Segmented tracking helps you identify and eliminate non-billable tasks that drain resources. This data-driven approach allows you to optimize operations, improve efficiency, and increase profitability.
Billing disputes can be a source of friction in client relationships.
When it comes to matters of billing, clients may have expected workers to deliver more than what was agreed upon.
This can lead to delayed payments and reputational damage. Luckily, segmented tracking helps mitigate these issues.
Let’s take a look at how segmented tracking resolved a recent billing dispute in the healthcare industry.
Michael is the administrator for a home healthcare agency. The caregivers employed at his company visit at least 6 patients each day. To comply with Electronic Visit Verification (EVV) requirements, Michael’s caregivers need to capture the details of each patient visit.
Timeero’s segmented tracking has been the perfect solution for Michael’s company. He can see the driving routes his caregivers took during their shift, as well as view the patient visit details needed for EVV – patient name, address, time of visit, and length of visit.
So when Michael ran into a billing dispute with Medicaid, he used Timeero’s segmented tracking timeline to provide clear, verifiable time tracking evidence. Segmented tracking helped him prove that the patient in question received care as scheduled, thereby closing the billing dispute.
With the level of transparency and accountability segmented tracking provides, there is no reason why your billing should be inaccurate, or why billing disputes are left unresolved.
Segmented tracking can benefit a wide range of industries. As we already mentioned, it's particularly valuable for businesses with mobile workforces who need to accurately track employee time and location for billing, payroll, and project management purposes.
Here are a few examples of how different industries can use this technology to their advantage.
Construction. For construction companies juggling multiple projects, segmented tracking offers a straightforward solution for logging hours spent at each job site. Segmented tracking technology ensures accurate payroll for workers moving between locations and provides precise data for client billing.
Sales. Sales representatives who travel to meet clients or attend conferences can use segmented tracking to record the amount of time they spent completing sales-related tasks and analyze sales performance.
Legal services. Lawyers are always on the move, meeting with clients, attending court hearings, and conducting site visits. Segmented tracking helps law firms track billable hours for each case, ensuring accurate record-keeping and providing justification for legal fees.
IT services. When IT technicians travel to client sites for installations, repairs, or maintenance, segmented tracking provides a reliable way to record the time technicians spend at each location.
Healthcare. Healthcare providers who make house calls or visit patients at multiple facilities can use segmented tracking to accurately record the time spent with each patient. This ensures accurate billing for services, optimizes patient scheduling, and improves overall workplace efficiency. Additionally, using segmented tracking for home care will help agencies comply with EVV requirements.
Delivery services. Segmented tracking can help delivery companies monitor driving routes, track delivery times, and optimize logistics, improving efficiency and reducing delivery costs.
Timeero’s segmented tracking technology is loaded with features that simplify time tracking and improve billing accuracy.
With Timeero, you can:
Natasa is a writer specializing in the IT and software industry with 6+ years of experience in content writing and online marketing. During that period, she wrote more than 1,000 articles and several ebooks. She majored in English language and literature and loves cats, sneakers, and candy. When she's not working, she's probably binge-watching Netflix.
%202.svg)
