Jibble Review: What We Discovered from Testing the App
Emily Maina
Last update on:
May 1, 2024
Published on:
Time tracking and workforce management apps have become indispensable business tools for companies with remote teams and those that provide field services. They not only ease operations but also help guarantee that employees stay productive.
Among the many options available in the market today, Jibble stands out as a reliable solution for time tracking, team management, and productivity analysis. In this Jibble review, we will cover our experience testing the app.
We will discuss the app’s features along with its pros and cons to help you decide whether it is the right app for you. We’ll also examine a noteworthy alternative to Jibble — Timeero — to help you make an informed decision.
Note: We recognize that this article was written in April 2024 and changes may have been made within the Jibble app since this article was published.
Struggling to track field service hours accurately?
Jibble is a cloud-based solution for tracking time and managing attendance that helps companies and organizations maximize their employees' time. It ensures that employers are only charged for time their employees actually spent working.
The time tracking software allows employees to log their billable hours easily, improving how companies monitor their workers. It uses modern technologies like facial recognition and geolocation to record employee clock-ins and outs accurately.
This eliminates the need for traditional time clocks and manual timesheets, which not only saves time but also reduces the likelihood of errors in payroll processing.
How Does the Jibble App Work? Features Walkthrough
For this Jibble review, we signed up for the Jibble free trial and tested its key features.
Let’s take a closer look at these features and what we found.
Time Tracking
Jibble's time tracking feature provides a seamless solution for monitoring and recording employee work hours. Employees can easily log the time they spent on tasks or projects using the clock in and out interface.
Clocking in on Jibble.
If the employee wants to take a break, they can click ‘Start Break,’ and the break will be recorded in their time log. Managers have access to real-time data, allowing them to monitor employee productivity, track attendance, and effortlessly generate accurate timesheets.
Jibble’s time tracking policy options.
The time tracker feature supports policy customization, where admins can choose how much control they want over time tracking. Managers can choose from three policy options: flexible, moderate, or strict. For instance, admins can restrict team members from clocking in through certain devices by disabling them in the settings.
The app sends out notifications to your employees reminding them to clock in and out. Jibble also has an automatic clock-out option, which can be set to a specific time or after a certain number of hours. Managers can also add locations for employees to clock in and out from.
The Locations feature on Jibble.
We were able to clock in and out of the Jibble app without a hitch. We found its ease of use commendable, as there were no lags or delays. We didn’t have to click on any buttons twice to get a response.
However, the sync functionality was not very efficient. When we made settings changes in the Admin web account, such as clock-in restrictions, they were not immediately reflected on the employee app. We had to sign out and sign back in for the changes to apply.
GPS Tracking
Do you need to monitor your employee’s whereabouts when they’re clocked in? Jibble has a feature for that. The app’s GPS tracking functionality offers an added layer of accountability and security for businesses with remote or mobile workforces.
The software uses geolocation technology to verify workers' positions at the time of clock-in and clock-out, guaranteeing that work hours are recorded from approved locations. The timesheets page on the website and mobile app will then display the reported GPS data.
The software also has a live location dashboard that shows each employee’s location in real-time. We found it very accurate during testing, so you can rest easy knowing that you’re seeing the actual positions of your workers at any time.
Live locations on Jibble.
For time entries with a recorded location, an icon representing the location will be shown. By clicking on the time entry information, you can see the precise location on a map showing where your employee was when the entry was made. Thanks to this feature, employers can rest easy knowing that their staff members are where they should be during set working hours.
You’ll also see the route they followed while they were on the clock. However, this was not very precise, as the record did not show the exact route we took. It only connected our stopping points together with straight lines rather than indicating the path we followed.
Routes on Jibble.
GPS tracking reduces the possibility of fraudulent activities like employee time theft or timesheet inconsistencies by improving transparency and accuracy in time tracking.
Be aware that this feature is only available in the Ultimate pricing plan. Since we were on the basic plan free trial, we had to upgrade to Ultimate to check it out.
Scheduling
If you're running a business that involves multiple team members, scheduling is fundamental to keeping things organized. Jibble allows you to create multiple work schedules and add members to them.
You can choose to create a fixed, flexible, or weekly schedule. Notifications of assigned shifts are sent to employees, which minimizes scheduling issues. Additionally, the scheduling functionality easily works together with Jibble’s time tracking features, allowing workers to clock in directly from their assigned shifts.
Adding a schedule on Jibble.
By default, team members can freely track their break time. But, to have more control over the length and scheduling of breaks, you can create customized break rules. Jibble also allows you to choose from several overtime rules, including daily, weekly, public holiday, and rest day overtime.
Jibble overtime rules.
Attendance Tracking and Time-Off Management
Jibble's attendance tracker simplifies the process of monitoring employee attendance and managing shifts. Employers can customize the attendance settings to create their own parameters, including work schedules, overtime regulations, and absence policies.
Admins can create time off policies to ensure everyone is on the same page. This helpsnagers monitor workers' leave days to ensure there are no schedule conflicts.
Editing a time off policy on Jibble.
To streamline leave management, managers can also set up holiday calendars to calculate public holiday overtime. If employees are distributed worldwide, admins can create multiple calendars featuring holidays for each respective location.
We were able to effortlessly request time off using the app. Employees can do this for vacation, sick leave, or other personal reasons. Managers receive notifications of these requests, allowing them to review and approve them in a timely manner.
Requesting time off on the Jibble app.
From a single, centralized dashboard, supervisors can check real-time attendance information, monitor employee timeliness, and create attendance reports. Jibble’s dashboard insights guarantee labor law compliance by providing all the necessary employee data.
Geofencing
Employers looking for an extra layer of control over time tracking and attendance management can take advantage of one of the best geofencing apps. Jibble’s geofencing feature uses GPS technology, allowing businesses to define virtual boundaries around specific locations.
Adding a geofence location on Jibble.
Administrators can set up geofences corresponding to workplace locations or other designated areas where employees are expected to perform work. The geofencing function checks an employee's position against predefined boundaries when they use the Jibble app to clock in or out. Doing this ensures that time entries are only made when staff members are in the designated locations.
The functionality of this feature was excellent on Jibble. We set up a work location and created a geofence around it. When we tried to clock in outside the geofence, it was not possible, and the app displayed the message “You are not inside an authorized location.”
Jibble’s geofencing feature
Facial Recognition
By leveraging advanced facial recognition technology, Jibble enables businesses to verify employees' identities during clock-in and clock-out processes. This feature has to be enabled in settings to work.
Verification settings on Jibble.
Employees first need to add their images to the system, which they can do on their phones.
We gave it a shot ourselves, and it worked great. The app asks you to “Look up,” “Look down,” then “Look left,” and “Look right,” and it uses that data to create a record of your face.
When using the app to log time, you are prompted to scan your face using the device's camera. This takes just a few seconds. The facial recognition system then compares the captured image with pre-registered facial templates to authenticate your identity. If it matches, you can clock in. This is a very effective way to prevent buddy punching.
Administrators can generate a number of comprehensive reports with Jibble. Some of the most insightful reports include details on:
project allocation
employee attendance
hours worked
productivity metrics
The information found in these reports helps managers make informed decisions and identify inefficiencies that need to be addressed.
Jibble reports.
Jibble's reporting feature supports real-time updates, which accurately reflect the latest data. Real-time updates enable administrators to monitor workforce performance and policy compliance in action, allowing them to intervene if necessary.
When generating reports, you can filter information by hours tracked, groups, team members, or schedules. For tracked time reports, you can apply location, activities, projects, or client filters. The app also allows you to customize the date range for your report.
Unfortunately, we noticed that Jibble does not support direct report export to PDF. It only has XLS and CSV options. If you need your reports in PDF format, you’ll have to do it yourself.
An exported report from Jibble.
Integrations
Jibble integrates with other leading software systems, allowing you to transfer data seamlessly across platforms. Integrations include project management tools, accounting software, and payroll systems.
The integration of Jibble with project management tools like Asana, Trello, Airtable, Microsoft Teams, Zendesk, and Slack facilitates smooth collaboration and job tracking. From these platforms, employees can quickly link their time entries to certain activities or projects.
Some software options you can link to Jibble.
Integration with payroll and accounting software like Xero, Deel, Razorpay, Stripe, Wave, and QuickBooks Online makes automated data synchronization possible. It removes the need for human data entry and lowers the possibility of mistakes. Jibble users can easily export their time-tracking data for invoicing, financial reporting, and payroll processing.
Workflows are made easier by integrating with project management software like Zapier, Click Up, Todoist, and Jira. These are just some of the available integrations on Jibble that enable interoperability.
Is Jibble Really Free? Pricing Information
Yes, you can access Jibble for free, but only limited features are available. The software offers a range of pricing plans tailored to suit various business needs, from small businesses with a small budget to larger ones with more to spend. Let's break down the pricing tiers:
Free Plan
Jibble offers a free version for small companies, like startups, that are looking to keep costs low. It includes limitless time tracking for unlimited users, making it ideal for businesses of any size.
This plan offers GPS time tracking, biometric verification, automated timesheets, and more valuable features, all at the price of $0 forever.
Premium Plan
If you need enhanced time tracking capabilities and more advanced features, the Premium plan might be the right fit.
At $3.99 per user each month, the Premium Plan builds upon the Free Plan by offering additional perks. These include group management, custom breaks and overtime rules, export files, and leave accruals and balances.
Ultimate Plan
For teams requiring advanced time tracking features such as project and client-based tracking, Jibble’s Ultimate Plan is the top choice.
Priced at $7.99 per user each month, it includes everything offered in the Premium Plan plus features like group project assignments, client-based time tracking, live location tracking, and more.
Enterprise Plan
Designed for large companies with over 500 employees, the Enterprise Plan offers personalized solutions tailored to meet specific business needs.
It comes with a dedicated enterprise account manager, onboarding and rollout support, API support, priority customer support, and additional security features like SSO and 2FA. You can contact Jibble’s support team to get a custom quote for your company.
At a Glance: Pros and Cons of Jibble
Advantages:
Comprehensive feature set catering to diverse time tracking and team management needs.
Intuitive user interface facilitating easy navigation and use.
Reliable performance with minimal lag or synchronization issues.
Integration capabilities with popular project management platforms enhances productivity and workflow efficiency.
Offers a free pricing plan suitable for small businesses or freelancers with limited budgets.
Disadvantages:
Some advanced features like live location tracking require additional subscriptions, potentially adding to overall costs.
Reports cannot be exported directly to PDF.
The app experiences sync functionality delays.
The app does not have a mileage tracking feature.
Timeero: A Reliable Jibble Alternative
While Jibble is a useful tool for tracking time, the app lacks several key features that are offered by Timeero. Keep in mind that Timeero has most, if not all of the features Jibble does, with these additional functionalities:
Mileage Tracking
Mileage tracking is an essential feature for teams that are often on the move and need to be reimbursed for mileage. Timeero’s motion-detection technology tracks mileage only when the car is in motion. When the car stops or gets delayed in traffic, the app will not continue logging mileage which means your company saves on fuel and reimbursement costs.
Even better, Timeero’s mileage tracker works offline, meaning your employee mileage is still tracked even when they lose their internet connection. Additionally, the software has a suggested mileage tool that recommends the shortest and most efficient route.
Mileage tracking on Timeero.
Segmented Tracking
For employees who visit many sites in a day, Timeero offers a Segmented Tracking tool that makes it easy to monitor employee drive time. All a worker needs to do is clock in once on the app at the beginning of their shift and clock out at the end of the day.
Whether employees are traveling between various job sites or client locations, Timeero automatically logs every part of their journey throughout the workday. Segmented Tracking records the route driven, the amount of time spent at each stop, and tasks completed at each location. These details are displayed in a single visual dashboard available to administrators.
Segmented Tracking on Timeero.
Signatures Feature
With its Signatures functionality, Timeero encourages you to hold your employees accountable. Employee timesheets contain details of the total time spent at a job site and the distance that was traveled by an employee. For verification purposes, timesheets can be digitally signed by the respective employee. The timesheet can also be signed by several clients to attest to the fact that your worker completed their work there.
The Signatures feature on Timeero (Admin View).
California Breaks Tracker
Meal and rest break laws can be very strict in some areas, like California. Violating these laws can result in expensive fines. The California Breaks Tracker tool can assist you in maintaining compliance and also provide you with documentation if you get sued or face other legal action.
Assigning users to the California Break Policy.
After enabling the California Breaks Policy function in the app, assign people who will be taking these breaks. Before Californian employees clock out, they will be asked via the Timeero app if they have taken their meal and rest breaks in accordance with the legislation and asked to document the reasons for any non-compliance.
You will be informed right away if an employee reports non-compliance so you can take appropriate action and stop the situation from getting worse. Read our guide on meal and rest break attestation in California to understand this better.
Jibble App Review: Is It Worth It?
Our honest review should give you a solid understanding of Jibble's features, advantages, and disadvantages. Overall, the Jibble app is a solid tool for tracking time, scheduling, and managing time off.
However, if you need more advanced features that provide more value for your money, we recommend Timeero, one of the best GPS tracking apps. This software offers unique features and is very easy to use.
Does Timeero sound too good to be true? Sign up for Timeero’s 14-day free trial and experience the app's features firsthand. You can also learn more about this solution from our in-depth Timeero review.
Jibble Review: FAQs
Who Is Jibble For?
Jibble can be used by small and large businesses alike. It can also be used by accountants, lawyers, freelancers, and those in the construction, health, and education industries.
Can Jibble Track Time for Remote and Field Teams?
Jibble is a time-tracking solution that helps employers monitor how much time their employees work. It can be used by both field and remote teams.
Is Jibble Compatible With Mobile Devices?
Yes, Jibble is compatible with mobile devices. You can download the mobile application from the Google PlayStore for Android phones or the App Store for iPhones.
Emily Maina is a tech-savvy writer with a passion for creating content. With years of experience in the industry, she is well-versed in the latest trends and developments in the tech industry. When she’s not working, Emily enjoys exploring the great outdoors or watching her favorite shows.
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