Timeero – The Best Verizon Field Force Manager Alternative
Andjelka Prvulovic
Last update on:
June 18, 2025 10:11 AM
Published on:
TL;DR: Verizon Field Force Manager is being phased out, and Timeero is the best alternative
Verizon Field Force Manager is no longer available to new customers. Existing users face outdated software, limited support, and expensive contracts.
Timeero offers a modern, mobile-first solution for field teams that require accurate GPS tracking, mileage logging, time tracking, EVV compliance, and geofencing — all without the need for carrier contracts or complicated setups.
It’s easier to use, far more affordable, and fully supported for teams in healthcare, construction, inspections, and field services.
If you’re still using Verizon Field Force Manager or were planning to, there’s a good chance you’ve run into a dead end. The product is being phased out, and Verizon no longer accepts new users. And for those still using it, long contracts, outdated interfaces, and a lack of updates make the future seem uncertain.
Small and midsize businesses today need modern field team management tools that are easy to use, mobile-first, and focused on tracking employees, not vehicles.
That’s where Timeero comes in.
Timeero is built for businesses with mobile teams. Whether you’re running a plumbing company, managing home health aides, coordinating inspection teams, or leading a construction crew, Timeero gives you accurate GPS tracking, mileage logs, timekeeping, and labor compliance-all in one place, with no contracts or hardware requirements.
Still using Verizon Field Force Manager? It’s time for something better.
Why is Verizon Field Force Manager being phased out?
Verizon Field Force Manager had a good run with construction and utility companies, healthcare providers, and other field-based businesses. It gave them a way to track mobile teams and see what was happening out in the field.
However, as Verizon shifted its focus to the newer Verizon Connect platform, FFM became a legacy product. The company stopped accepting new customers, leaving existing users with an aging system that receives minimal updates or support (the iOS mobile app was last updated in 2023, and the Android app in 2024).
One of the latest App Store reviews expressed frustration with poor support and compatibility issues, stating:
"Do not waste your time with this app. It does not work on many models of phones, and support does not provide a list of compatible devices. Customer support is horrible and completely useless. Verizon should be ashamed of taking customers' money with this app!"
The review suggests the platform is failing to evolve to meet users’ needs.
And while Verizon Field Force Manager did support employee tracking, many of its core features (such as dispatching, real-time location tracking, and geofencing) led some businesses to use it for limited fleet monitoring, often assigning devices to drivers or vehicles.
However, FFM lacked true fleet telematics such as vehicle diagnostics, safety monitoring, or regulatory compliance features. For businesses that didn’t need full fleet management, it often felt like overkill compared to simpler employee-first solutions.
Small and midsize teams often find themselves locked into long-term contracts with high monthly fees for features they rarely use. Mileage tracking and timekeeping feel bolted on rather than built in.
For field-heavy teams such as service contractors, healthcare providers, inspection agencies, or local government crews, the core need is clear: accurate and compliant tracking of employees and the work they perform in the field.
Why Timeero is the right choice
Timeero combines GPS time tracking, mileage tracking, job site geofencing, EVV compliance, mobile forms, real-time route replay, and labor law compliance, all in one cloud-based system.
Timeero is designed from the ground up for tracking employees, not vehicles. Its employee-first approach makes all the difference when your operations rely on your crew being in the right place at the right time.
Timeero focuses on what field managers need to know: where employees are, how long they've been at a job site, and how far they've traveled. Data captured translates directly into better payroll accuracy, improved compliance, and more efficient operations.
1. Know exactly where your team is and where they’ve been
With Timeero, you can do more than just track your team’s location. Timeero’s GPS tracking capabilities allow you to view an employee’s route throughout the day, pinpoint every clock-in and clock-out location, and confirm time spent at job sites. Its Route Replay feature provides a visual timeline of movement, helping teams validate attendance, delivery routes, and job completion.
2. Eliminate manual mileage logs and simplify reimbursement
Timeero automatically logs each trip’s distance and links it to the corresponding shift or job. This is essential for teams that reimburse travel or bill clients based on the distance traveled. You’ll also get clear, auditable mileage reports, a win for finance and HR.
3. Streamline time tracking and payroll
With GPS-verified time tracking, employees can clock in from the mobile app with a single tap, while managers see real-time attendance data in the dashboard. You can track time by job, project, or task, then use software integrations to sync that data directly to QuickBooks, ADP, Xero, Gusto, and other payroll platforms, making the entire process from timekeeping to payroll more accurate and efficient.
4. Prevent false clock-ins and ensure job site attendance
You can set virtual boundaries (geofences) around job sites and receive alerts when employees enter or exit them. Timeero can prevent clock-ins from unauthorized locations and ensure that logged hours accurately reflect the actual time spent on-site.
5. Stay compliant with labor laws
Timeero helps employers stay compliant with legal requirements through customizable options like setting overtime rules based on state-specific regulations, break tracking, and real-time alerts—along with detailed reports that minimize the risk of violations.. For California employers facing strict regulations, Timeero offers dedicated solutions, including the California Break Tracker for meal and rest break compliance and specialized California overtime tracking.
6. Simplify Medicaid EVV compliance for healthcare providers
For home healthcare agencies with Medicaid funding, Timeero supports Electronic Visit Verification (EVV). The app lets caregivers confirm they were at the correct location at the right time and document patient care services in real-time, helping to meet federal and state requirements.
Timeero is also HIPAA compliant, ensuring the protection of patient data for healthcare organizations.
7. Empower employees and supervisors with an easy-to-use mobile app
Timeero’s app is designed for simplicity. Employees can clock in, view schedules, track routes, and submit notes with minimal training. Admins get a full dashboard view from any desktop browser and can monitor their teams from mobile devices when needed.
8. Scale up or down without being locked into long-term commitments
Timeero is priced for small and mid-sized businesses, offering transparent plans with no long-term contracts. You pay for what you use, and you can scale as your team grows.
9. Get help when you need it
Timeero’s support team is based in the U.S., offering fast and responsive service. Whether you’re setting up your first geofence or running payroll reports, rest assured that you will get the support you need.
Timeero’s commitment to customer success shows in our ratings: 4.8 stars on G2 and 4.4 stars on Capterra, with users consistently praising our support quality and ease of use.
Timeero is especially relevant for field teams in the following industries:
Home healthcare & EVV compliance
Construction & trades
Inspections & government field services
Delivery & distribution Teams
Timeero vs. Verizon Field Force Manager: Full feature comparison
Here’s how Timeero stacks up side-by-side against Verizon Field Force Manager:
Feature
Timeero
Verizon Field Force Manager
GPS Employee Tracking
✅ Yes
✅ Yes (fleet-style orientation)
Mileage Tracking
✅ Yes
❌ Limited
Time Tracking & Timesheets
✅ Yes
✅ Yes
Route Replay
✅ Yes
❌ No
Geofencing
✅ Yes
✅ Yes
Break Compliance Tools (CA, etc.)
✅ Yes
❌ No
EVV Support
✅ Yes
❌ No
Mobile App
✅ Yes (Modern UX)
✅ Yes (Outdated UI)
Contract Required
❌ No
✅ Yes
Verizon Field Force Manager pricing vs. Timeero pricing
Note: Verizon has discontinued FFM for new customers.
Timeero:
Starts at $4/user/month
Pro Plan: $8/user/month
Premium Plan: $11/user/month
Works with any carrier or device, no Verizon contract needed
Month-to-month billing, no long-term commitment
💡 Your savings: A 10-person team switching from FFM Basic to Timeero Pro saves $220 per month. That’s 73% less, all while gaining modern features!
With Timeero, you avoid carrier lock-in and reduce both software and mobile costs. For more information, check Timeero’s pricing page.
Final verdict: More value, better tools, no contracts with Timeero
Fully independent: works with any carrier or device
All-in-one GPS tracking, timekeeping, mileage, geofencing, EVV, labor compliance, and custom forms
No contracts or expensive hardware required
Fast, simple onboarding available with U.S.-based support
Scales easily as your team grows
Affordable pricing
Highly rated by users for ease of use
Verizon Field Force Manager Alternatives: FAQ
Can Timeero import data from Field Force Manager?
While direct data import from Field Force Manager may require some manual setup, Timeero's onboarding team can assist you in transferring essential information, such as employee lists, job sites, and geofence locations. The transition process typically involves exporting your existing data and working with our support team to configure it in Timeero.
How long does implementation take?
Most teams are up and running with Timeero within one to two weeks. However, the timeline depends on your team size and the complexity of the setup. Small teams (under 20 employees) can often start tracking time and location within a day or two, while larger organizations may take one to two weeks for full implementation. Guided onboarding and support are available throughout the set-up process.
What devices does Timeero support?
Timeero works on iOS and Android mobile phones, as well as iPad devices, regardless of the carrier. And unlike Field Force Manager, you don’t need to lock-in with any mobile service or device to use Timeero for remote tracking.
Is there a mobile app for supervisors?
There is no specific mobile app for supervisors and managers. Supervisors and managers can both use the Timeero mobile app and web dashboard to monitor their teams. For more detailed reporting and administrative tasks, the full web dashboard is available on any device with internet access.
Andjelka is a researcher and writer with 6+ years in digital marketing. Her background in social work and journalism has sharpened her skill in connecting with people from all walks of life. For the past 3 years, she’s specialized in time, location, and mileage tracking. Outside work, she enjoys yoga, swimming, and unwinding with her cats while listening to Leonard Cohen’s music.
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