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Atterholt Construction & Interiors is a full-service restoration company that has been in business for over 35 years, currently serving the Anaheim area of California.

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The Challenge: Time Tracking Troubles

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Before using Timeero, ACI relied on a paper and trust system to track time, employee time off, and location. This system left Mike Westler, a key figure at ACI, in the dark about what was happening in the field. 

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The lack of insight meant challenges in determining if employees were punctual or present at their job sites.

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“We repair damaged commercial and residential properties and have about thirty-five hourly employees who previously kept track of their time with paper time cards,” Mike shared. 

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Relying on a cumbersome paper-based system for tracking time and managing job costing was a significant pain point. Like most teams that rely on paper-based time tracking, the field workers at ACI had to round and guess their hours worked.

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Also, time cards were not turned in on time, and job costing was problematic. Having to sit and wait for hours tracked and job worked information meant invoicing and other crucial items were being delayed.

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“This was a waste of time, obviously, and I was asked to find a solution to the problem costing us upwards of fifty hours of productivity every two weeks.”

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Mike also needed an accurate way to track time off and leave management. His research and the compelling reviews led them to select Timeero.

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 “My online research led me to several different time and mileage tracking companies, and we eventually settled on Timeero mostly because of the reviews they had and because they were responsive to my questions and inquiries,” he said.

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Privacy-Focused and Easy To Use

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The transition to Timeero marked a pivotal change for ACI. But the transition itself wasn’t without its challenges.

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A primary concern was whether the less tech-savvy employees could adapt to the new system. 

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“We were concerned about our non-tech-savvy guys being able to use the app on their phones. It turns out that in less than two weeks, they were clocking in and out, requesting time off, adding job notes, all via the app on their phone with little to no difficulties,” Mike explained. 

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Quick adaptation to the new tool was a relief and a clear sign of Timeero’s user-friendly interface.

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Mike also highlighted concerns about privacy and tracking, “Our other concern was that we didn’t know how they would feel about knowing that they were being monitored.” 

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The solution was to ensure tracking only occurred during clock-in and clock-out times, making the team more comfortable with the process.

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 “As time has gone by, they’re completely comfortable with it,” he noted, emphasizing the adaptability and growing trust in the app.

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Switching to Timeero

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By transitioning from a paper-based system to Timeero, Mike was able to streamline the job-tracking process at ACI. Now, employees can clock in and record where everyone has been. 

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The geofencing and GPS tracking capabilities have been extremely helpful in fostering more accountability at Timeero.‍ The team at ACI can go back to any point in time and see where everyone was to the very minute.

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California's labor laws differ from those in other parts of the US, so Mike also needed a software system to handle California’s overtime laws. Timeero has a built-in system that specifically manages overtime tracking for California, meaning he did not have to deal with any of these alone. 

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It also has a great way of managing California’s rest and lunch breaks, so the ACI team can now stay compliant.

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The field team can request time off through the Timeero mobile app for leave management. When a time off is requested, the managers and supervisors at ACI can now view it and approve or decline it.

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Excellent Customer Service

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Customer support played a significant role in Timeero’s successful implementation.

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 “As to be expected, the initial startup had some issues, but Timeero’s customer service was very responsive,” Mike recalled, “We communicated with them via email, cell phones, and Zoom meetings. They even produced some short instructional videos to help us as needed. They don’t disappear when they make the sale.”

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Outcome: Streamlined Operations and California State Laws Compliance

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By transitioning from a paper-based system to Timeero, Mike was able to streamline the job-tracking process at ACI. Employees can now easily clock in with accurate records of their locations and hours. 

Timeero’s geofencing and GPS tracking capabilities have fostered accountability. At the same time, its compliance with California’s labor laws and leave management systems has streamlined ACI’s operations significantly.

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