How much does Timeero employee GPS tracking app cost?
Prices start as low as $4 per user per month for small teams and scale with the size of your business and the additional security and support features you need.
Are employees blocked from clocking in on a face mismatch?
Users are not blocked from clocking in when there is a face mismatch. Admins are notified whenever there is a mismatch between photos.
Are there any setup or other fees?
We do have a one-time onboarding & training fee. If you are still unsure about our pricing, please contact our team.
Are users tracked while off the clock?
No. The Timeero app will only capture and store locations when you are clocked in or tracking mileage. On your mobile app, there will be a blue flashing icon (if you are on iOS), and a notification (if you are on Android), when your location is being used.
Can GPS tracking be optional?
Yes. Administrators can configure their Timeero accounts to require GPS tracking to be on.
Can I track without an internet connection?
Yes you sure can! Our software is built to work offline. This means that without an internet connection, you can still track time, mileage and more.
Can Segmented Tracking harm my employees’s privacy?
No. Timeero app captures employees’ location, routes, and mileage only while they are on the clock. The same principles apply to Segmented Tracking too.
Can Timeero be used to secretly track people?
No. Timeero is not a spy service. It should not be used to track time, mileage or location without consent from the person being tracked.
Can Timeero track time & mileage?
Timeero tracks time, mileage, GPS, scheduling and much more. It is your ultimate workforce management companion for your field team.
Do I need a credit card to start a trial?
Nope. After your 14-day trial, a credit card will be required to continue using the app.
Do I need to take or register each user’s photo to use the facial recognition feature?
No, you don’t have to take photos of each user. The first photo taken for facial recognition is used as the comparison photo for other punch in and out photos of the photos.
Does GPS tracking work without an internet connection?
Yes. GPS does not rely on an internet connection or your data plan. Since Timeero is built to work offline, the GPS location and time can be captured and stored on the device. It will only be available in the cloud after the user gets back online.
Does Segmented Tracking work offline?
Segmented Tracking works offline as well as online. It can track your employees’ time and location even with low or no Internet connection. The app records the data from the moment your employees clock in and syncs it to the system when they have Internet access again. Segmented Tracking ensures you don’t miss any data, no matter where your employees work.
Does Timeero work offline?
Absolutely! You need to be online to download and install the app, however, it will track and collect data with or without an internet connection.
Does this work without an internet connection?
Yes. The Timeero terminal will allow you to record time even without an internet connection. When an internet connection is available, all the time entries and changes are synchronized to the cloud so administrators and others in the office can see the changes.
How accurate are GPS points?
GPS point accuracy is dependent on a number of factors such as the quality of the GPS chip in your phone, GPS satellite signal strength, weather conditions and others. The accuracy of a GPS signal can be compared to the quality of a phone call, there are many factors at play. In the Timeero app, we record the accuracy of each GPS point to give you an idea of how accurate the point is.
How can I activate Segmented Tracking?
Segmented Tracking is an add-on feature for our Pro, Premium & Enterprise Plan users. If you’re already subscribed to Timeero, you can activate Segmented Tracking by purchasing the feature from the Account & Billing page.
How do employees benefit from a mileage tracker app?
A mileage tracker app like Timeero ensures your employees are reimbursed fairly. With no room for errors and simple access to the mileage they’ve driven in any time period, they’ll always know what to expect in terms of reimbursement.
How do employers benefit from Segmented Tracking?
Employers can see a visual timeline of an employee’s activities at a glance and easily monitor their performance and productivity. The timeline shows each business trip, including mileage & duration, and time spent at different locations or jobs. Employers can easily compare time spent on site vs. travel time and identify areas for improvement, such as reducing idle or driving time.
How do visited locations show up on the timeline?
Segmented Tracking shows you the location and time of each stop your employees make during their workday. Depending on how you set up your account, it can display the visited site as an address or a job name. If you use Jobs, you can assign a specific name to a particular location. Timeero will recognize it whenever your employees visit it. If you don’t use jobs, or if your employees stop at a site that is not a job in your account, Timeero will show the location’s address instead. You can find detailed information in our Help Article.
How does Timeero calculate mileage?
Any travel speed that exceeds 4.47 miles per hour is included in the mileage traveled calculation. This way, we ensure that no time spent walking or stuck in traffic gets tracked for mileage purposes. In addition, whenever the employee moves 150 feet, the app captures their GPS location and timestamps it.
How does Timeero’s GPS tracking work?
Visit our How it Works page for detailed information on how Timeero’s employee location system works.
How does Timeero’s time tracking work?
Visit our How it Works page for detailed information on how Timeero tracks employee time and location.
How does the 14-day free trial work?
During the 14-day trial, you get to test drive Timeero and receive all the help and support you need to get going.
How long is the data kept?
All mileage tracking data is kept on your file for 4 years, so you can access it for further analysis or reference at any time.
How much data does the app use?
The amount of data varies based on different factors e.g. your device, if you are on WiFi or not, how often you track time, mileage, and location. Most users on Timeero will use less than 20MB of data per month.
How much does Timeero GPS time clock cost?
Prices start as low as $4 per user per month for small teams and scale with the size of your business and the additional security and support features you need.
How much does it cost?
Our prices start at $4 per user per month. You can see all the plans on our pricing page. However you don’t need to purchase straight away. If you want to give it a try before buying, you can start a 14-day free trial!
How often and what causes a GPS tracking point to be captured?
Timeero captures a new GPS point when a user travels more than 150 feet from their last location or every 5-30 minutes, depending on the user's phone's operating system.
Is there an extra charge for integrations?
Aside from our ADP integration, all other integrations do not require a fee. The fee to use ADP is charged by ADP and not by Timeero.
Is this legal?
Facial recognition is legal. Certain states, like California, have banned the use of facial recognition by law enforcement. Even though facial recognition provides a lot of benefits to teams and employees, it’s good to give consent to employees to have their photos taken.
Be sure to check with an employment lawyer for your state or country before embracing facial recognition in your organization.
What apps do you integrate with?
We play well with some of the popular accounting and payroll software out there. Also our integration with Zapier means we can connect to thousands of apps also listed on the Zapier marketplace.
What are the benefits of GPS tracking?
GPS tracking gives you a bird-eye view of where your employees are. You will have a better idea of who to assign jobs to based on proximity to jobs or customers. Tracking with GPS also helps employers monitor fraudulent employees that may leave the job site they are supposed to be. GPS tracking also provides safety benefits and helps hold team members more accountable.
What are the benefits of implementing an employee GPS time clock?
Time clock app with GPS can help you increase productivity and profitability through eliminating paperwork, as well as ensure you are paying your field employees fairly through a transparent tracking system.
What are the benefits of implementing an employee GPS tracking app?
There are many benefits of implementing an employee location tracking system for employers and employees. Some of them are increasing employee accountability, ensuring workplace employee safety, and easier management of distributed teams.
What are the different ways to track time?
You can track time through the Timeero mobile app, web app, and kiosk app.
What if an app I use does not integrate with Timeero?
Reach out to us if you have any specific integration needs.
What is Segmented Tracking?
Segmented Tracking is a feature that gives you a clear visual timeline of your employee’s workday in a single dashboard. The feature automatically breaks down employee activities into different segments and presents them in a way that is easy to understand.
What is an active user?
An active user is any user that has their account set to active. If you have seasonal team members or employees, you can activate and deactivate them. Billing is prorated based on dates and time of activation and deactivation.
What kind of tablets does Timeero facial recognition support?
It works on an iPad Pro or iPad Air with a front facing camera. If you want to utilize GPS on the kiosk app, you will need to use an iPad with GPS tracking.
When does Timeero start tracking GPS location?
GPS tracking starts when the user clocks in. Timeero does not capture and save any locations after an employee clocks out.
Who has access to my data?
All the data Timeero collects is completely confidential. The only persons who can access it are you and the staff you authorize through the app.
Will it collect employee data when off the job?
You can set up the app to monitor employee location and collect data only when they’re on the job. This way, you can eliminate any privacy concerns among employees and potential violations of applicable laws.
Will it drain the battery on employee phones?
Battery drain is a common concern when it comes to GPS tracking, and while the app will shorten the battery life somewhat, we’ve designed it so that it can run in the background and minimize this impact.
