You may wonder if using EVV software is even necessary in your healthcare organization.
Isn’t recording patient visits in an excel spreadsheet or documenting patient notes by hand enough?
If you had asked this question 20 or 30 years ago, the answer may have been yes.
But, the reality is that caretakers just don’t have the time to thoroughly and accurately record the details of each patient visit manually. And if we’re being honest, the moral climate of today’s society has led to an uptick in dishonest behavior found in employees across the board.
So, this is where using EVV compliance software comes into play. In 2016, The 21st Century Cures Act federally mandated healthcare agencies to electronically record the details of in-home patient visits to prevent patient neglect and eliminate cases of fraudulent billing by requiring healthcare agencies to use an EVV compliance system.
We understand caretakers’ schedules can be hectic, often leaving no time to stop and record required visit details. Timeero’s EVV system is designed to simplify your EVV compliance efforts, while protecting the sensitive patient information you collect.
Timeero is more than just a time and mileage tracking app. Its ability to locate caregivers in real time as well as generate accurate and thorough EVV reports, simplifies your EVV process.
If you’re on the fence about using Timeero as your EVV system, this section is for you.
We’ll briefly walk you through the key features of Timeero that directly impact EVV compliance and break down how these features will best benefit your healthcare organization.
Time tracking
When you hear the name Timeero, you hear the word “time”. Timeero’s time tracking features are your first line of defense when it comes to EVV compliance.
Whether it’s Timeero’s “Who’s Working” dashboard or the app’s convenient time clock, which one of Timeero’s time tracking features will benefit your healthcare agency the most?
Don’t worry if you can’t answer that right now. Watch a short demo of Timeero’s time and mileage tracking features presented by Melissa to get you started.
Real-time location tracking
Timeero’s real-time location tracking is one of the app’s most valuable features. If your home health company employs 10 caregivers, being able to track their locations in real time puts you steps ahead when it comes to EVV compliance.
If Jane is scheduled to be at Mr. Davis’s house at 9:00 am and Timeero’s Who’s Working dashboard shows Jane at the library at 9:00 am, you can immediately call Jane and then determine your next steps. Being on time to patient visits is an important part of delivering high quality patient care. Timeero’s real-time location tracking helps you do just that.
Easy to use time clock
Timeero’s time clock is straightforward and easily navigable by all caregivers. Caregivers can easily clock in and out as they make each patient visit, providing the time entries needed for EVV compliance.
But Timeero’s time clock allows you to do more than just clock in and out.
On the timecard shown below, you will see two sections highlighted:
Job/Task
Add Photo
Timeero’s employee timeclock
Job task
When caregivers clock in and start their shift, they are prompted to select a job/task. If your company chooses to use Timeero’s jobs functionality, we recommend labeling jobs as patient names – you’ll see why if you choose to use segmented tracking.
Add photo
From Timeero’s time clock, you have the option to add photos. This feature is most helpful for caregivers that need to attach receipts for business related purchases.
Segmented tracking
We won’t spend too much time here because we have a whole article dedicated to segmented tracking for homecare. But, it is worth mentioning that Timeero’s segmented tracking changes the game when it comes to EVV compliance.
Once you have segmented tracking enabled on your company’s account, your caregivers will no longer have to clock in and out as they visit each patient on their route. They only need to clock in once at the start of their shift and Timeero’s GPS technology will automatically divide a caregiver’s driving route into individual segments based on the stops taken.
Timeero’s segmented tracking is seriously one of the app’s not-so best kept secrets.
Detailed reports
Once the details of patient visits have been recorded, you can easily generate detailed reports documenting EVV compliance in Timeero.
Which reports are most helpful when it comes to EVV compliance? We’ve listed a few below.
Report by date range: Filter by date to investigate patient claims of missed visits
Report by job: Filter records by patient name to determine if scheduled visits took place
Week totals: View the total weekly hours worked by employees who clocked in
If you find yourself spending a lot of time compiling caregivers’ reports and checking documents for errors, Timeero’s ability to automatically generate reports will help you reduce administrative burden and improve the overall efficiency of your healthcare team.
To view our full report offerings as well as how to run reports, check out our detailed demo video below.
GPS tracking technology and mileage reimbursement
Since most of your caregivers use their personal vehicles to complete patient care visits, you will need a mileage tracking system in place to help you capture the exact miles driven to issue accurate reimbursement.
Timeero’s GPS tracking technology allows you to…
Locate your caregivers in real time as well as capture their daily mileage to issue accurate and fair reimbursement.
Document the date, time, and location of patient visits to meet EVV requirements.
Note: While employee mileage reimbursement is not directly related to EVV compliance, we understand that mileage reimbursement is important to your caregivers. Timeero’s GPS tracking software is designed to help you optimize your business operations on all fronts.
HIPAA compliance – Where does Timeero stand?
When it comes to patient details, your EVV system must demonstrate…
An effort to comply with electronic visit verification requirements
The ability to protect sensitive patient information, per HIPAA regulations
Timeero’s EVV system honors and protects patient privacy by remaining compliant with HIPAA regulations.
There is no need for your healthcare organization to face penalties for violating EVV requirements when you have a reliable EVV compliance system in place. Timeero automatically records and then protects sensitive patient information, helping you meet EVV reporting requirements with ease.
Jessica is a skilled writer and proofreader with a unique flair for crafting engaging and impactful content. Her work reflects her ability to connect with clients on a personal level while successfully addressing their most pressing concerns. Jessica's professional background includes: teaching, social media marketing, and e-commerce. She resides in Alabama and loves the Golden Girls sitcom.
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