ClockShark Review 2025: Is It The Right Choice For Your Business?
Andjelka Prvulovic
Last update on:
Apr 30, 2025
Published on:
Managing a mobile workforce across several job sites is demanding. You need credible data on where employees are, when they arrived, and how work is progressing, without adding paperwork or extra hardware. GPS time-clock apps address that need, but each of them offers users different features and product capabilities.
For this ClockShark review, I opened a fresh trial, populated it with a test crew, and walked through every core feature. From CrewClock and geofencing to PTO rules and scheduling – I tested it all.
In this review, I will explain what ClockShark did well when it came to day-to-day use, where the software still falls short, and how its cost compares with other options on the market.
Want to track employees’ hours, locations, and mileage accurately in real-time?
Discover why Timeero is the ultimate app for your field team and jobs
ClockShark is a practical GPS time-clock built for construction and other field-service teams. With ClockShark, employees can clock in and out, supervisors can batch-punch entire crews, and managers can track basic job costing and project quotes across the app’s web and mobile dashboard.
There are several downsides to ClockShark, namely: GPS locations refresh roughly every 15 minutes, mileage is not recorded, and only one payroll or accounting integration can be active at a time. With a cost of $9–$11 per user plus a $40–$60 monthly base fee, ClockShark is a suitable solution for companies that need simple time and location tracking.
Best For
Not Ideal For
Small and midsize trade businesses (10–75 employees)
Construction, landscaping, and home-service crews
Supervisors who need a quick way to clock an entire team in or out
Organizations that rely on a single payroll system, such as QuickBooks, ADP, or Xero
Companies that reimburse mileage or need detailed route histories
Workflows that depend on several integrations running simultaneously
Teams that need real-time GPS updates or strict geofencing capabilities
Employers subject to regulations demanding separate meal and rest breaks (e.g., California)
What is ClockShark?
ClockShark is a cloud-based time-tracking and job-management platform built for crews who spend most of their day on job sites rather than in the office.
Through a unified web and mobile interface, ClockShark:
Tracks employee time-related activities such as clock-in/outs and breaks
Logs GPS location history
Allows managers to batch-punch teams and schedule shifts
Exports pay-ready timesheets and job-cost reports
ClockShark has become a popular workforce management solution for industries such as construction, landscaping, and other field-service operations.
ClockShark review: Features walkthrough
ClockShark has a lot to offer, but whether it’s the right choice for your business depends on how its features match up with your priorities.
Will you need real-time GPS updates?
Mileage tracking capabilities?
A wide-variety of integration options?
Let’s take a closer look at the main features of ClockShark so you can get a clear picture of what it does well and where it might fall short.
1. Time tracking
One of ClockShark’s main features is its ability to capture and track employee time.
During my testing, the app performed well in most situations. I accessed the app on my desktop and mobile device, and found that clocking in and out, switching between jobs, and logging breaks was very intuitive. The app’s interface is clean, and it didn’t take me too long to figure out how it works.
Employees can clock in with ClockShark using their iOS and Android mobile apps, laptops, or desktop computers. Additionally, workers can clock in via a Kiosk mode that runs on a tablet or mobile device. The Kiosk mode is a valuable tool for preventing buddy punching, especially in high-traffic job sites.
Besides recording basic punches, the app also lets you track breaks. I liked that I could set reminders to nudge employees to start their break after they had been working 4 hours - and then nudge them again 30 minutes later, to resume their shift. These reminder settings are customizable, and you can adjust them according to your scheduling needs.
ClockShark’s mobile app allows you to select a job or task, add notes or attachments, and switch between tasks without needing to clock out. This flexibility is quite helpful, especially when you’re juggling different responsibilities throughout the day.
Besides employees being able to clock in and out individually, ClockShark also offers a CrewClock option, which allows a crew leader to clock their entire crew or several employees in or out at the same time. This option can be handy when an employee doesn’t have their phone at work or when you're in a hurry.
ClockShark’s Clock Out Questions are a great add-on to the time clock feature. They let you gather relevant information at the end of the shift and receive notifications if things don’t go as planned. However, to access the Clock Out Questions function, you will need to subscribe to a higher paid plan.
With the data it gathers, ClockShark lets you create accurate and reliable timesheets ready for you to export to payroll software, so you no longer have to rely on outdated hardware clocks, paper timesheets, or spreadsheets.
2. GPS Tracking
Besides capturing employee time, ClockShark also offers users GPS location tracking, allowing you to view your employees’ whereabouts while they are on the clock.
ClockShark records employees’ locations whenever they clock in or out, as well as when they take breaks and return to work. The app also records additional GPS points during each work hour to ensure better workplace accountability.
I tested ClockShark’s GPS tracking feature to assess its effectiveness in monitoring employees’ whereabouts during their shifts.
It turns out that ClockShark does a great job of recording employees’ locations when they clock in/out and ensuring they are at their workplace when these actions occur.
But an average 15-minute pause between GPS points leaves room for unwanted behaviors to go unnoticed.
Who’s Working Now
ClockShark’s Who’s Working Now dashboard lets you see all your currently available employees.
On the Who’s Working Now dashboard, have access to a visual representation of your workers’ locations on a virtual map, as well as data ClockShark has gathered. You will be able to see details such as when they clocked in and what job or task they are currently working on.
ClockShark’s Who’s Working Now dashboard also displays an employee’s most recent location and allows you to replay employees’ locations from the start of their shifts.
Geofencing
Geofencing often goes hand in hand with GPS tracking, giving users even more functionality.
Setting up a geofenced job in ClockShark
I tested ClockShark’s geofencing feature by creating virtual perimeters around job sites.
While the setup was straightforward, I ran into a significant limitation: ClockShark doesn’t block employees from clocking in or out if they’re off-site.
ClockShark will flag an out-of-bounds entry and send you an alert, but it won’t stop the employee from clocking-in or out. So if your business requires tighter controls over time entries, especially for compliance or accountability purposes, this might be a drawback.
On the plus side, I did appreciate the abilities I had to set up automatic reminders to prompt employees to clock-in/out when they enter or exit a job site, as well as define which employees can clock in and out of a job, and restrict tasks to a specific geofenced job site. These additional capabilities made the timekeeping process feel more structured.
Scheduling is one of the more frustrating tasks for managers with mobile or field-based teams and I was eager to see how ClockShark handled it.
My experience with creating and assigning shifts was smooth. I could set the date and time, assign jobs or tasks, add notes, and use the drag-and-drop feature to reschedule a shift easily.
Adding a new shift in ClockShark
If you're managing long-term projects or oversee rotating crew schedules, ClockShark’s scheduler allows you to select between one-time and recurring shifts.
But, when it comes to notifying employees about scheduling changes, there is a catch: ClockShark doesn't automatically send employees updated schedules. However, it does prompt managers to share the updated schedule after you've made the changes, since your team will not know that changes have been made unless they open their app.
ClockShark’s color-coded scheduling screen
Once your schedule has been made, ClockShark allows you to create clock-in/out reminders based on the shift time. For example, you can program reminders to be sent 15 minutes before an employee’s shift starts or ends, which I found helpful to maintain adequate staffing levels.
ClockShark’s scheduling tool works well and feels reliable. But make sure you remember to hit the “Share Updated Schedule” button to keep everyone in the loop.
4. PTO Tracking
ClockShark can also help you manage and track your team’s time off.
While testing the app, I found the PTO policy setup within ClockShark was very flexible. You can create custom time-off policies, including paid time off, unpaid leave, or sick days, and define rules such as accrual rates, carryover limits, waiting periods, and maximum balances.
During setup, I liked how I was able to apply policies to specific employees or groups and track the remaining balance for each person.
Once a manager approves time off requests, off days are automatically added to the employee’s schedule. The software doesn’t flag potential scheduling conflicts, but it makes it easier to spot them and prevent possible issues. Including a “schedule conflict alert” would be a valuable addition to ClockShark.
Keep in mind, PTO tracking is only available with ClockShark’s Pro plan, so if your team needs detailed time-off management, you’ll need to upgrade.
5. Job Management Features
ClockShark also offers features that can help businesses streamline their job management tasks.
Creating a job is easy. With just a few clicks, you can give the job a name, specify the location, associated customer, and more. You can also restrict employee access to specific jobs and set labor budgets by defining the total number of hours expected. When employees are close to hitting the budgeted hours, email alerts are sent to managers to help them keep tabs on completion rates and labor costs.
For each job created, employees can view useful details, including the estimated hours, actual time worked, and the current job stage.
Take note, updating the job stage must be done manually. This can be a minor annoyance, especially if you are working on fast-moving projects.
I love how ClockShark helps teams centralize their communication by allowing them to add comments and attach files directly to jobs. You can also add clock-out questions, upload images, and even associate jobs with specific quotes or invoices.
In addition to job tracking, ClockShark offers basic customer management tools. You can store and organize customer details, track jobs associated with each customer, and allow your team to upload related documents, such as receipts, job photos, or completed invoices.
6. Reporting
ClockShark offers a variety of customizable reports to help you monitor time, job costs, and payroll. You can choose between quick summaries and detailed views depending on your needs.
Labor & Timesheets. View regular, overtime, and double-time hours by employee, job, task, or customer. Reports include clock-in/out times, breaks, PTO, and timesheet alerts.
Job & Task Reports. Track estimated vs. actual hours, see breakdowns by task or crew, and add notes for context.
Employee Reports. Summarize total hours per job or review detailed logs for compliance or payroll.
Quotes & Invoices. Generate reports on quote/invoice volume and value, including job-level details.
Financial Reports. Access payroll-related reports like taxes, payments, labor by customer, and pay rates.
7. Invoices & Quotes
ClockShark allows you to create and manage quotes and invoices from start to finish.
When it comes to invoicing, you can manage your customers and jobs, track detailed time, add billable time, and send invoices to your customers via email through the app.
Adding a quote in ClockShark
ClockShark allows you to create a quote for a job and track its status - pending or accepted, easily.
8. Integrations
To streamline your workflow, ClockShark integrates with multiple payroll and accounting tools, including QuickBooks (Online and Desktop), ADP, Xero, Gusto, MYOB AccountRight, Paychex, Sage 100 Contractor, Simpro, and others. It also supports Zapier, allowing you to automate tasks between ClockShark and hundreds of other apps.
However, there are a couple of limitations to consider.
ClockShark only allows one integration to be active at a time, which can be restrictive for businesses that use multiple platforms. If you want to connect to more than one system, you’ll need to switch between them manually.
Another important limitation is that ClockShark does not offer an open API. So if you’re looking to build a custom integration with your own tools or internal systems, that won’t be possible.
How much does ClockShark cost?
Let's move on to another question that is probably on your mind - what is ClockShark's pricing?
ClockShark has two pricing packages, Standard and Pro. The monthly charges consist of a monthly base fee that covers administration as well as a monthly price per user.
Standard
ClockShark’s Standard plan is tailored to fit the needs of small businesses.
Monthly base fee: $40 (includes 1 free admin)
Monthly user fee: $9/user
The Standard plan includes attendance and time tracking, GPS tracking, job and task tracking, employee scheduling, manager roles and approvals, and third-party integrations.
For a team of 20 employees using ClockShark, your monthly cost will be $220.
Pro
Monthly base fee: $60 (includes 1 free admin)
Monthly user fee: $11/user
ClockShark’s Pro Plan includes more robust time tracking, scheduling, and time off management features, onboarding support, PTO tracking, multi-department controls, advanced job costing controls, and clock-out questions.
For a company of 20 employees using ClockShark, your monthly expenses will be $280.
Selected Customer Reviews
When it comes to customer support, most users describe ClockShark’s service as responsive, helpful, and easy to reach. While a few reviewers mention delays or room for improvement, the majority report a positive experience with the support team.
Below is a selection of recent customer feedback, highlighting both positive experiences and common frustrations reported by real users.
Positive reviews
“I love that our teammates can clock in and out of jobs with ease. No more confusing paperwork! It’s all digital now & makes time-keeping way less overwhelming!” G2
“ClockShark is one of the best apps I have ever used for time-keeping. I love that I was able to navigate the software on my own but when I did have questions, their help desk had easy & quick communication.”capterra.com
“What I like most about ClockShark is it tracks your hours down and sends them to your employer and you don't need to fill out paperwork anymore for overtime. Which is far better for the planet.”capterra.com
Negative reviews
“Expenses and limited integrations, lack of customization in reports” capterra.com
“Not the best customer service and defiantly has server issues a lot” capterra.com
“Customer support needs to be enhanced. Also, sometimes GPS time tracking shows some lag.” capterra.com.
ClockShark Review: Pros and Cons
To help you make the best decision for your business, I’ve included a summary of the pros and cons of using ClockShark below.
Pros:
Ease of use. ClockShark is praised for its ease of use, and I agree. Everything from signing up for a free trial, adding a new employee, to clocking in and out, scheduling, and reporting runs pretty much intuitively. Using the mobile app as a time clock for field employees requires minimal onboarding.
CrewClock. Field crews experience unpredictable situations from time to time. ClockShark’s CrewClock feature helps busy teams track time by allowing managers to clock whole crews in/out.
Clock-out questions. First introduced during the COVID-19 pandemic, this feature is particularly useful for teams that need to track specific events during working hours.
Responsive customer service. As I mentioned above, customers are satisfied with ClockShark's customer service and the quick response of their support team.
Job communication. Being able to comment, upload documents, and track progress directly within each job helps field and office teams stay aligned.
Cons:
The frequency of GPS tracking leaves much to be desired. Although you can use it for more general tracking purposes, the three GPS points ClockShark gathers during an hour still leave room for time theft practices.
ClockShark doesn’t track mileage, nor does it track employees' routes. This is a huge drawback for businesses that require their employees to use personal cars for work.
If you want more control over employee workplace attendance, ClockShark does not offer geofencing restrictions. This means employees can still clock in and out of a job, even when they are outside the geofenced area.
Managers or admins can’t edit employee time while employees are still on the clock. Although this may not seem like a significant issue at first, managers may forget to go back and edit employee time, which isn’t good for payroll.
ClockShark doesn’t send automatic schedule notifications when shifts are changed. Employees may not know their schedule has changed unless they happen to open the app.
ClockShark doesn’t allow custom breaks. You can create a single break within the app, but more than likely this will not meet break requirements for states like California.
If you use multiple apps as part of your workflow, you will have to open each app manually. ClockShark does not allow you to operate more than one integration at a time.
ClockShark doesn’t support API, so you can’t connect it to the software of your choice easily.
When it comes to ClockShark’s pricing, there are other tracking solutions on the market that offer the same, if not more features for a more affordable price.
ClockShark Review Wrap-Up: Is ClockShark the right choice for your business?
ClockShark does what it promises: it tracks employee time and location in a simple, user-friendly way, especially for teams in the field. If you’re a small business looking for a basic GPS time clock with job scheduling and crew punches, it delivers.
However, when it comes to value for money, there are more robust options on the market. Several tools offer more frequent GPS tracking, detailed mileage logs, and advanced geofencing, at comparable or lower price points.
Timeero, for example, captures location data more frequently while offering users accurate mileage tracking for single routes and Segmented Tracking for multi-stop trips. Timeero provides managers with greater visibility into employees’ workdays, encouraging accountability and transparency for mobile teams.
Is ClockShark good? ClockShark is a good choice for businesses that need GPS time-tracking and basic job costing features.
Does ClockShark track your location off the clock? No. GPS points are captured only during active shifts and break/transfer events; location tracking stops once the employee clocks out.
What does ClockShark do? ClockShark is a mobile + web software that records GPS time and location for employees on the move.
Does ClockShark track mileage?
No. There’s no built-in feature that tells you how many miles were driven, nor can you generate a mileage report for reimbursement or accounting purposes.
Track employees’ hours, locations, and mileage accurately.
Andjelka is a researcher and writer with 6+ years in digital marketing. Her background in social work and journalism has sharpened her skill in connecting with people from all walks of life. For the past 3 years, she’s specialized in time, location, and mileage tracking. Outside work, she enjoys yoga, swimming, and unwinding with her cats while listening to Leonard Cohen’s music.
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