Behavioral Health

Power For Change

Behavioral Health

Industry

Green Bay, WI

Location
Having the GPS geofence technology capability is an awesome feature. Basically it sets up a perimeter around a location that a clinician is going to log into and we’re able to see that location when they clock in, clock out.
David Pickering
IT Director

Power For Change

Power for Change offers in-home counseling to hundreds of clients in Wisconsin, sending 50
clinicians on the road to conduct therapy sessions in Green Bay, Greater Milwaukee and points
between.

The Problem

Keeping track of client visits, hours and travel for dozens of therapists working as
independent contractors presented various challenges.

The mental health practice relied on its clinicians to accurately calculate and report their
locations and travel times, a system with drawbacks for the company and therapists alike. A key
issue:

Power for Change had no way to view and verify its clinicians’ whereabouts during the
workday.

Flexibility with Timeero

The company, however, was interested only in their session times, locations while working and
travel billing, not their off-hours activities, Pickering said. Timeero tracks clinician locations only
when they’re clocked in, he noted.

“After about a week, they found the user interface very easy to use,” Pickering said. Not only do
clinicians easily track their session and travel times, but the app catches errors, allowing the
professionals to go back and edit their data if they forget to check out when leaving a client. (It
also gives check-in and check-out reminders.)

From management’s perspective, Timeero helps the company reduce faulty session and travel
reports and allows it to see clinician locations at all times, whether they’re near the home office
in Green Bay or two hours away in Milwaukee.

It just gives us greater peace of mind,” Pickering said. “Also for future ventures if we wanted to
expand north or somewhere else, having Timeero definitely allows us more flexibility in being
able to locate our clinicians and their whereabouts.


“It just gives us greater peace of mind,” Pickering said. “Also for future ventures if we wanted to
expand north or somewhere else, having Timeero definitely allows us more flexibility in being
able to locate our clinicians and their whereabouts.”

“We’re very, very happy with Timeero. Timeero is a top-notch program.", Pickering said.

No items found.

Any questions? Contact us

Talk to a human, not a robot.
Give us a call
888-998-0852
Contact us in live chat
Click on the Chat window to start conversation