How Mobile Scheduling Software Can Streamline Workforce Management
Mobile scheduling software is great for managing workers, or employees who work outside the office. There are a number of challenges that managers often face, including tracking worker activities, maintaining good customer service, keeping in contact with mobile workers, among other things. This is why a good mobile workforce strategy is imperative. Fortunately, mobile scheduling softare is designed specifically to combat these problems.
Solutions that you employ to manage mobile workers will have an impact on your entire workforce. For example, you need a scheduling system for customer appointments which your dispatch crew has access to, so that they can send technicians into the field. You also need mobile scheduling software with features that can support other areas of your mobile workforce management, including invoicing customers, locating nearby workers to dispatch to the site, tracking vehicles in real-time, conveying company messages, scheduling alerts, and reporting.
By investing in the right mobile scheduling software, you can effectively manage employees who work outside the office as though they are in the office with you. Most workforce solutions can be integrated with tablets and smartphones, allowing you to stay in contact with your workers anywhere and at any time.
Mobile scheduling software comes with numerous benefits, including the following:
1. Employees Can Be Managed At All Times
Your employees always bring their phones, tablets, and other mobile devices with them everywhere. Mobile scheduling software allows them to keep track of their appointments and also enter hours worked on their timesheets with their device of choice.
2. Last-Minute Requests Can Be Fulfilled
In the case of last-minute or urgent calls, mobile scheduling software allows you to connect with your employees who are available to fill in right away. You can simply send out requests to see who is available and ready to accept the job. This way, you will not lose an opportunity to meet your customers’ demands and keep your business profitable.
3. Employees Have More Control Over Their Schedules
Most employees prefer to know their schedules beforehand so that they can plan accordingly. This is particularly important for employees who want to work as many hours as they can. With mobile scheduling software, your workers can see available shifts so that they can work more hours. In addition, your employees will be more satisfied and happy as they are given more control over their earning potential.
4. Employees Can Submit Leave Requests in a Timely Manner
In addition to schedule management, mobile scheduling software allows you to manage sick time, vacation, and paid time off as well. This means that your mobile workers can plan their vacations responsibly according to their shifts. They can also easily submit sick leave requests through their mobile application, which enables you to find other workers to fill in just in time.
The Bottom Line
Mobile technology has become such a prominent part of every business, particularly companies that employ field workers. Mobile scheduling software that can be used effectively to manage mobile workers should come with features that can improve customer satisfaction, increase employee efficiency, and promote honesty among workers. It should also allow employees to access and update their schedules on to go. All in all, by incorporating mobile features, managers can manage their employees – both inside and outside the office – more efficiently and easily.
Timeero provides GPS time tracking, mileage tracking & powerful scheduling software for local businesses – get in touch today to see how we can help your business manage employee’s more efficiently and boost profitability.